Helpline committee


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Remote Helpline workers can access the resource material required for their shifts by clicking on the following button [a password is required]:

Helpline Committee

The objective of the Helpline Committee is to extend the hand of A.A. to the suffering alcoholic who seeks help by calling our Helpline. To do this, the committee members answer calls, every day of the week, from 9:00 a.m. to 10:00 p.m.

If you’re an A.A. member with more than one year of continuous sobriety, you can take part in this life saving Twelfth Step work.

Respondents are members who:

Would you like to be part of the committee’s wonderful team as a volunteer?

Availability for telephone assistance:

Do You Want to Help?

“Our very lives, as ex-problem drinkers, depend upon our constant thought of others and how we may help meet their needs.”

– The Big Book (Alcoholics Anonymous), page 20

The A.A. Helpline Committee welcomes members who wish to volunteer one shift per month (four or five hours depending on the shift) for a year.

The Helpline is a non-professional organization that requires no specific skills. All members are people, like you and me, who have suffered from alcoholism and, through the A.A. program, are ready to give back what was so freely given to them.

Made up exclusively of volunteer members with a suggested minimum of one year sobriety, it offers a way to do service and share the A.A. message with others.

Each volunteer will be taken through a brief training session prior to their first shift.

The 9 th Step Promises

“Made a list of all persons we had harmed, and became willing to make amends to them all.”

Eighth Step

“Made direct amends to such people wherever possible, except when to do so would injure them or others.”

Ninth Step

"[...] If we are painstaking about this phase of our development, we will be amazed before we are half way through. We are going to know a new freedom and a new happiness. We will not regret the past nor wish to shut the door on it. We will comprehend the word serenity and we will know peace. No matter how far down the scale we have gone, we will see how our experience can benefit others. That feeling of uselessness and self-pity will disappear. We will lose interest in selfish things and gain interest in our fellows. Self-seeking will slip away. Our whole attitude and outlook upon life will change. Fear of people and economic insecurity will leave us. We will intuitively know how to handle situations which used to baffle us. We will suddenly realize that God is doing for us what we could not do for ourselves. Are these extravagant promises? We think not. They are being fulfilled among us-sometimes quickly, sometimes slowly. They will always materialize if we work for them.

This thought brings us to Step Ten, which suggests we continue to take personal inventory and continue to set right any new mistakes as we go along. [...] "

Excerpt from Alcoholics Anonymous, Chapter 5 - How it Works, page 59 © A.A.W.S. Inc. Reproduced with permission.

Excerpt from Alcoholics Anonymous, Chapter 6 - Into Action, pages 83 and 84. © A.A.W.S. Inc. Reproduced with permission.

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If you wish to talk to a member of Alcoholics Anonymous in our area, you can reach us by email or at either of the following numbers:

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